Privacy Policy

This Privacy Policy (Policy) applies to all personal information collected on
our website www.concretefurnitureaustralia.com.au

OUR COMMITMENT TO PRIVACY

We are committed to managing personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) (Privacy Act) and in accordance with other applicable privacy laws. 

WHAT IS "PERSONAL INFORMATION"? 

WHAT INFORMATION DO WE COLLECT?

The kind of personal information that we collect from you will depend on how youuse our Website. The personal information which we collect and hold about you may include, but is not limited to the following:

HOW WE COLLECT YOUR PERSONAL INFORMATION
PURPOSE OF COLLECTION
DISCLOSURE OF YOUR PERSONAL
INFORMATION RETENTION

When you place an order through our Website, we will maintain your order information for our records unless and until you ask us to delete this information.

SECURITY OF YOUR PERSONAL
INFORMATION
ACCESS AND CORRECTION

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13
allows you to correct inaccurate personal information subject to certain
exceptions. If you would like to obtain such access, please contact us as set
out below.

COMPLAINT PROCEDURE

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by our privacy officer and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If we are unable to satisfactorily resolve your concerns about our handling of your personal information, you can contact the Office of the Australian Information Commissioner:

GPO Box 5218 Sydney NSW 2001

Email: enquiries@oaic.gov.au 

Tel: 1300 363 992

www.oaic.gov.au 

OVERSEAS TRANSFER

Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.

GDPR If you are an individual in a country in the European Economic Area (EEA), we may be required to comply with the EU General Data Protection Regulation 2016/679 (the GDPR) which applies to us when processing the personal information of individuals (data subjects) who are in countries in the EEA in relation to offering you our products or services or if we monitor any of your behaviour when in those countries. CFA is a data controller for our website and services provided through our Website.

In some circumstances, the GDPR provides additional protection to individuals located in Europe. Where this is the case, there may be additional rights and remedies available to you under the GDPR if your personal information is handled in a manner inconsistent with that law.

UPDATES TO THIS POLICY

This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment.

HOW TO CONTACT US ABOUT PRIVACY

If you have any queries, or if you seek access to your personal account information, or if
you have a complaint about our privacy practices, you can contact our

Privacy Officer below:

Concrete Furniture Australia

info@concretefurnitureaustralia.com.au